Tag Archives: promotions

6 Ideas for Casino Hosts Struggling with Goals

No two hosts are exactly alike, and that’s a good thing. Variety among casino hosts means that any player can find a host with whom he or she can connect. It also means that each host is likely to have … Continue reading

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War Stories: Cautionary Tales from ‘The Trenches’

Many years ago, I had primary responsibility for a big casino promotion. My bosses were at the big gaming show in Vegas (before it was called G2E; it was a loooong time ago) and I was launching a big 6-week … Continue reading

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7 Habits That Help Hosts Succeed

Casino hosts are uniquely suited to build relationships with a property’s players of interest to secure their loyalty. In a world of increasing digital contact and fewer human interactions, this job puts its focus on personalized contact, whether by phone, … Continue reading

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A Day in the Life of a Casino Host

Good Player Development leaders realize that each host has inherent strengths and challenges, and that it is important to provide each host individual opportunities to grow, to maximize their strengths and increase their overall effectiveness. Individual performance toward goals, as well as contributions … Continue reading

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