Category Archives: Casino Host Evaluation

6 Ideas for Casino Hosts Struggling with Goals

No two hosts are exactly alike, and that’s a good thing. Variety among casino hosts means that any player can find a host with whom he or she can connect. It also means that each host is likely to have … Continue reading

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Why do casinos need player development?

I’ll bet your property sends out a lot of mail. Tons of it.  Right? I remember when I was on the seed list at my last property, and it seemed like I got a LOT of mail…and that was just … Continue reading

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What do I do about the underperforming hosts on my team?

When looking at your host team’s performance, no matter how often, you are looking at the same kinds of things, such as theo generated, player recency, frequency, incline or decline of play, reinvestment, exceptional comps, profitability, contacts, and events support. … Continue reading

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There Is A Better Way

We’d love to show you how easy it can be to build the Player Development program of your dreams. Continue reading

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What if you could build and measure your DREAM PD Program?

Have you ever taken the time to sit back and really daydream about what you would do in your PD program if there were no constraints? If you could have the answer to any question you have about your host team’s … Continue reading

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How does a casino host find good players?

When I started my gaming career, I was first hired as a casino host. In those days, we mostly walked around the gaming floor looking for quality players we could sign up for the players club and chatted up the … Continue reading

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7 Keys to Evaluating a Casino Host’s Performance

As the end of the year approaches, it is time to reflect on the year past…and for many of us, it is time to begin writing evaluations. It does not have to be a daunting prospect. Two things need to … Continue reading

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