Monthly Archives: November 2013

10 Steps to Customer Loyalty (that retail could borrow from Casino Player Development)

On Black Friday, as I contemplated people shopping ’til they dropped for great deals on all the must-haves, I kept coming back to a conversation I had with a Harvest Trends client on the day before Thanksgiving. We both, at … Continue reading

Posted in Uncategorized | Tagged , , , , , , , | Leave a comment